Sample Quality Objectives for Human Resources (HR) Department (ISO 9001:2015)
Sample Quality Objectives for Human Resources (HR) Department (ISO 9001:2015) Here are sample Quality Objectives for the Human Resources (HR) department in alignment with ISO 9001:2015 . These objectives reflect HR's role in improving organizational efficiency, employee satisfaction, and ensuring the company meets its strategic goals while maintaining a robust Quality Management System (QMS). 1. Quality Objective: Employee Recruitment and Retention Objective : Achieve a recruitment process cycle time of 30 days or less for 95% of new hires. Measure : Average number of days taken to fill a position. Target : ≤ 30 days for 95% of positions. Reference : Clause 7.1.2 (People) and Clause 8.5 (Control of Production and Service Provision) . 2. Quality Objective: Employee Training and Development Objective : Ensure 100% of employees complete at least one professional development or skills training session annually. Measure : Percentage of employees completing trai...